IMPORTANT: To make sure that the Sony Visual Communication Camera driver is up to date and properly installed, download and install the latest Sony Visual Communication Camera update.ĭownloads are posted on your model support page. Click to select the desired application and follow the instruction provided to properly configure the camera. If there is no video or a blank screen when attempting to use the webcam with a particular service or software, it is likely that the service or software is not properly configured to use the Sony Visual Communication Camera (Motion Eye). Alternatively, click here for the contact details.The Motion Eye® camera built-in to VAIO® computers can be used as a webcam with several third-party messaging services and software for video editing and conferencing. For more information on contacting the local Sony VAIO Helpdesk, please refer to either the Customer Service Guide or Warranty Card that comes with the computer. If the symptom persists after reinstalling the device driver, please contact the local Sony VAIO Helpdesk. Locate any latest Captured Driver updates and proceed as per instructions on the screen. Move the cursor to the relevant Notebook Series and click the model of the VAIO computer.Ģ.

In the Downloads section, please select Notebook and proceed with the steps below:ġ. If after reinstalling the device driver, the symptom still persists, please refer to the Download section on the left menu to download the latest drivers. Please check the Hardware Device Manager to see whether there is any exclaimation mark or question mark beside the Imaging Device. If the built-in Motion Eye still cannot be used, it could be due the drivers of the hardware devices not working.

The Built-in Camera will be set to Power On.

Click Yes for the new setting to take effect.Ħ. Right-click Built-in Camera - Power Off and click Power On.ĥ. If the Built-in Camera is set to Power Off, click Edit/Create Profile.Ĥ. Check whether the Built-in Camera is set to Power On.ģ. Click Start, select All Programs, select PowerPanel and click PowerPanel.Ģ. Please close the software and restart the computer.ġ. The built-in Motion Eye camera cannot be used together with more than one software. Please refer to the following steps to enable the built-in Motion Eye camera: The built-in Motion Eye camera cannot be used.

Motion eye sony vaio driver windows 10